March 24, 2020
Positive Thinking is great but Positive Action through Pivoting is better. Here are how some of my clients are “pivoting with positivity” in these challenging times.
- A client in the high end Home Renovation pivoting to fast home office construction.
- A client pivoting from leisure sales of boats to a focus on government and business sales of boats (see below – note social distancing pic! ).
- A client pivoting from providing Web Services to Web Coaching for business owners with time on their hands now.
- A client moving their B2B outbound sales team to be sales though service with new call scripts that check in on business owners first and foremost.
Another example is Coldplay’s Chris Martin pivoting from live stage to Instagram Live and playing requests from his home studio. Here is a Positive Action we can all do. Get on the phone and call a customer, a prospect, a supplier , a vendor and ask just like Joey from the TV Show Friends, “How you doin”. Then listen with empathy and share your feelings too. This is a time to build relationships not a pipeline.
Rob Hartnett is the CEO of The Hartnett Group, an independent Executive Director of The John Maxwell Team and author of
Author and Founder of The Hartnett Group
In his earlier career, Rob worked in senior management roles at Apple Computer and Hewlett-Packard, where he won the coveted Asia Pacific High Achiever Award. Rob became the number one sales consultant for the worlds number one sales performance company Miller Heiman Group twice and a Presidents Club winner 9 times. Today he is an independent Executive Director of the John Maxwell Team. Rob is known as an inspirational and entertaining speaker on leadership, sales & mindset.
The Today Show recently featured an author who was discussing a book about how to negotiate with sales people. I for one was quite taken aback of this approach. I believe sales is a noble profession and I have worked with, trained and been served by some extraordinary sales people.
In this podcast I talk with two young creative business owners. Alexander Park from Errands a Brisbane based community of photographers, filmmakers and car enthusiasts and Ben Hartnett from Hartnett Media.
I ride with a cycling group called The Knights of Suburbia (KOS). KOS was formed by two ex-footballers turned cyclists David Rigney (Riggo Man) and Russell Lee (above) who wanted to raise awareness for mental health and suicide prevention and teamed up with a charity dedicated to the same cause called Love Me, Love You which is founded and managed by ex Australian Football League (AFL) player Lance Picioane.